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The Healing Power of Neurofeedback

Mental wellness is not a one-size-fits-all approach. At Neuro Spa, we understand that each individual’s journey is unique. Neurofeedback offers a non-invasive…

Neurofeedback for Stress Relief

In today’s fast-paced world, stress has become an unavoidable part of life. However, how we manage stress makes all the difference….

The Science Behind Neurofeedback

Neurofeedback is grounded in the science of brainwave activity. Using advanced sensors, neurofeedback measures the brain’s electrical activity in real-time….

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Phone 512-xxx-xxxx

Email info@neuroegen.net

NEUREGEN, LLC
8400 N. Mopac Expy, Suite 303
Austin, Texas 78759

All rights reserved — 2025 © Neuregen

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Privacy Policy

Welcome to the Neuregen website, mobile applications, and proprietary tablet applications (collectively referred to as “Neuregen Sites” or “Sites”), an online information, communications, and service platform provided by Neuregen (“Company,” “we,” “our,” or “us”). At Neuregen, we prioritize your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your information.
In addition to this Privacy Policy, users of the Neuregen Sites should consult our Terms of Use and any service-specific terms and conditions that apply. This Privacy Policy is in compliance with applicable laws, including the Texas Medical Privacy Act and other state and federal regulations.

Scope of this Privacy Policy

This Privacy Policy applies to all Neuregen Sites where it is posted and governs the collection, use, and sharing of information through these Sites and related services. Other Neuregen platforms or digital properties may have separate privacy policies specific to those services. You are encouraged to review the applicable privacy policies in connection with your use of each service or platform.

What Information We Collect

1. Information You Provide
We collect information that you voluntarily provide to us when you interact with our Sites, including:

  • Personal Data:
    Name, address, phone number, email address, date of birth, medical history, and other health information necessary to provide services such as neurofeedback, rTMS, and other therapies.

  • · Billing and Payment Information:
    Credit or debit card numbers and other financial details to process transactions

  •  Account Information:
    Username, password, and security details when you create an account on our Sites.

  • ·Correspondence:
    Records of your communications with us, including emails, phone calls, and inquiries submitted through contact forms.

  • Sensitive Health Information:
    Protected Health Information (PHI), as defined by the Texas Medical Privacy Act and HIPAA, to deliver personalized treatment plans.

 

2. Information We Collect Automatically
When you use the Neuregen Sites, we may collect certain information automatically, including:

  • Usage Data:
    Information about your interactions with our Sites, such as pages visited, clicks, date and time of access, and referring URLs.

  • Device Information:
    Details about the device used to access our Sites, such as IP address, browser type, operating system, and device identifiers.

  • · Cookies and Tracking Technologies:
    Information collected through cookies, pixel tags, and similar technologies to enhance your user experience and improve our services.

 

3. User Contributions
If you choose to post content or provide feedback on public areas of the Sites, such as reviews or testimonials, please note that these contributions are made at your own risk and may be visible to other users. Neuregen cannot guarantee the security or privacy of information shared publicly.

How We Use Your Information

We use the information we collect to:

  • Deliver and personalize our services, including neurofeedback, neurostimulation, and wellness consultations.
  • Process appointments, manage accounts, and respond to inquiries.
  • Facilitate payment processing and maintain accurate billing records.
  • Improve our technologies and optimize the user experience on our Sites.
  • Conduct research and development to enhance our proprietary technologies and therapies.
  •  Comply with legal obligations, including the Texas Medical Privacy Act and HIPAA regulations.
  •  Communicate with you about updates, newsletters, and promotional offers (you may opt out at any time).

Disclosure of Your Information

Neuregen does not sell your personal information. However, we may share your information in the following circumstances:

  • Service Providers:
    With trusted third-party vendors who assist in delivering our services, such as payment processors, IT support, and clinical consultants

  • Legal Compliance:
    To comply with applicable laws, court orders, or government requests.

  • Business Transactions:
    In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor organization.

  • With Your Consent:
    For any additional purposes explicitly authorized by you.

Data Retention

We retain your personal information as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. For example, medical records are retained in accordance with Texas law, which requires storage for a minimum of seven years or until a minor patient reaches the age of 21.

Data Security

We implement robust security measures to safeguard your personal and sensitive information, including:

  • Encryption of data during transmission and at rest.

  • Access controls to restrict unauthorized access to sensitive data.

  • Regular security audits and staff training on data protection practices.


While we strive to protect your data, no system is completely secure. Please notify us immediately if you suspect any unauthorized access or breach.

Your Rights and Choices

Under the Texas Medical Privacy Act and HIPAA, you have the following rights:

  • Access and Correction:
    Request access to or correction of your personal information.

  • Data Portability:
    Obtain a copy of your information in a structured, electronic format.

  • Deletion:
    Request deletion of your data, subject to legal retention requirements.

  • Communication Preferences:
    Opt out of receiving marketing communications.


To exercise your rights, contact us at info@neurolimits.com. We will respond to your request within the timeframes required by law.

Cookies and Tracking Technologies

Neuregen uses cookies to enhance your browsing experience, analyze usage patterns, and improve site functionality. You can manage your cookie preferences through your browser settings. Disabling cookies may limit certain features of the Sites.

Children's Privacy

Neuregen provides services for children under the oversight of parents or legal guardians. All information related to minors is collected and used in compliance with COPPA, HIPAA, and Texas privacy laws. Parents or guardians may request access to or deletion of a child’s data by contacting us directly.

Links to Third-Party Websites

Our Sites may include links to external websites. Neuregen is not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing personal information.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted with a revised “Last Updated” date. We encourage you to review this policy regularly.

Contact Information

  • If you have questions or concerns about this Privacy Policy, please contact us:

  • Email:
    info@neurolimits.com

  • Phone:
    512-xxxx-xxxxx

  • Address:
    8400 N. Mopac Expy, Suite 303 Austin, Texas 78759


By using Neuregen Sites and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.